Last Updated November 28, 2016
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. “Personally identifiable information” means information that can be used to identify you as an individual, such as, for example:
- your name, company, email address, phone number, billing address, and shipping address
- your Move4U username and password
- any account-preference information you provide us
- your computer’s domain name and IP address, indicating where your computer is located on the Internet
If you do provide personally identifiable information to us, either directly or through a reseller or other business partner, we will:
- not sell or rent it to a third party without your permission—although unless you opt out (see below), we may use your contact information to provide you with information we believe you need to know or may find useful, such as (for example) news about our services and products and modifications to the Terms of Service;
- take commercially reasonable precautions to protect the information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction;
- not use or disclose the information except:
- as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations);
- as required by law, for example, in response to a subpoena or search warrant;
- to outside auditors who have agreed to keep the information confidential;
- as necessary to enforce the Terms of Service;
- as necessary to protect the rights, safety, or property of Move4U, its users, or others; this may include (for example) exchanging information with other organizations for fraud protection and/or risk reduction.
Other information we collect
We may collect other information that cannot be readily used to identify you, such as (for example) the domain name and IP address of your computer. We may use this information, individually or in the aggregate, for technical administration of our web site(s); research and development; customer- and account administration: and to help us focus our marketing efforts more precisely.
Move4U uses “cookies” to store personal data on your computer. We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers. If you set up your web browser (for example, Google Chrome or Mozilla Firefox) so that cookies are not allowed, you might not be able to use some or all of the features of our web site(s).
External data storage sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Your privacy responsibilities
To help protect your privacy, be sure:
- not to share your username or password with anyone else;
- to log off the Move4U web site when you are finished;
- to take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.), for example by installing and updating suitable anti-virus software.
Information collected from children
You must be at least 13 years old to use Move4U’s web site(s) and service(s). Move4U does not knowingly collect information from children under 13. (See the U.S. Children’s Online Privacy Protection Act.)
Move4U participates in the Safe Harbor program developed by the U.S. Department of Commerce and (1) the European Union and (2) Switzerland, respectively. Move4U has certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and (1) the European Union and (2) Switzerland, respectively. In compliance with the U.S.-E.U. and U.S.-Swiss Safe Harbor Principles, we endeavor to resolve all complaints about privacy and the collection or use of customer information. If you have questions about our participation in the Safe Harbor program or have a complaint, please email firstname.lastname@example.org. Under the Safe Harbor program, any unresolved privacy complaints can be referred to an independent dispute resolution mechanism.
European Union Data Protection Directive
The Article 29 Working Party, set up under the E.U. Data Protection Directive of the European Parliament and of the Council, is made up of representatives from the data protection authorities of all E.U. Member States and from the European Commission.
All data on our web site(s) and service(s) is stored on Microsoft Azure servers. The Article 29 Working Party has:
- approved the Microsoft Data Processing Agreement which includes the Model Clauses, and
- found that the Microsoft Data Processing Agreement meets the requirements of the Directive with respect to Model Clauses.
The Luxembourg Data Protection Authority (“CNPD”) acted as the lead authority on behalf of the in accordance with procedure of the Article 29 Working Party.
Questions or comments?